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CustomerLens AI

Feedback analytics

AI-powered analysis

Feedback analysis

Turn customer feedback into clear business actions.

Paste customer feedback and let AI uncover recurring themes, pain points and the actions that matter most.

How it works

  1. 01

    Add feedback

    Paste reviews or upload a CSV.

  2. 02

    Identify patterns

    AI finds sentiment, themes and pain points.

  3. 03

    Prioritise action

    See what to address first and how to measure it.

Feedback input

One review per line

One row per review. Uploaded files are read in your browser and are not stored.

Sample data uses Hartwell & Co. Boutique (Retail) with 15 example reviews.

Avoid including personal or sensitive customer information in submitted feedback.